Project Survey


We recently emailed a survey (from to Principal Investigators, Fiscal Administrators, and Project Staff requesting feedback on RCUH services.  A number of you have responded, and we thank you for your input.

The survey is open until April 28, 2017, so if you have not yet responded, please take a few minutes to provide your feedback, which will identify issues that require our attention and will enable RCUH to improve its services to you.  Your responses will be confidential, and it will not be possible to link responses to specific individuals.

Thank you for your assistance.  If you have any questions, please contact the Corporate Services Department at

Survey link:




RCUH Timesheet for April 16-30, 2017 pay period (Payroll Deadline: 12pm – May 1, 2017)

In order to minimize searching for the RCUH timesheets each pay period, we will have the current RCUH timesheet available in the Current News section of the RCUH website on the first working day of each pay period.

Click here for the April 16-30, 2017 Timesheet
Payroll Deadline is May 1, 2017 noon
Payday for this timesheet is May 5, 2017

**Payroll Deadlines are strictly enforced – NO EXCEPTIONS

Click here for the May 1-15, 2017 Timesheet

If you have any questions or concerns, please do not hesitate to contact us at or 956-3100.

Update to Policy 2.013, Signature and Document Approval Requirements

Effective April 19, 2017, Policy 2.013, Signature and Document Approval Requirements, was updated as follows:

Section II.A. has been revised to state as follows:

A. On forms and legal documents that require a signature, the following signature types are acceptable:

1. A manual signature (i.e., a signature that is handwritten onto a hardcopy document), whether scanned, faxed, or submitted in original form; and

2. An electronic signature obtained using the State of Hawai‘i eSign service.

The above revision acknowledges RCUH’s use and acceptance of electronic signatures obtained using the State of Hawai‘i eSign service.  The service incorporates a method (that meets federal and state law) of securely verifying the identity of an individual affixing an electronic signature to a document.

For those of you who have already registered to use eSign, you will be receiving more information (including training options and your username/password) soon.  If you have not previously registered, and would like to do so, you may contact Janice Sato at

Please note that only users who will be initiating the transmittal of RCUH documents for electronic signature (i.e., users who route documents for signature) should register for eSign.  If you only sign documents, you DO NOT need to register. Please also note that the use of eSign is not mandatory, and is only being provided for your convenience, if you choose to utilize it.

Questions may be directed to Erin H. Yoda at (808) 956-3969 or

TIAA-CREF Individual Retirement Counseling Sessions – UH Hilo


ATTENTION:  Regular status employees 50-100% FTE

If you are currently participating in RCUH’s Group Retirement Annuity (GRA) and/or Supplemental Retirement Annuity (SRA) plans administered through TIAA-CREF OR if you are interested in enrolling into a TIAA-CREF SRA plan, the RCUH Human Resources Department is now coordinating one-hour Individual/Employee Retirement Counseling Sessions with TIAA-CREF.  During these meetings, you will be able to discuss your personal financial/retirement goals with a TIAA-CREF Financial Consultant, on a free and confidential basis.

A TIAA-CREF representative will be able to assist you with planning for your retirement goals, including:

  • Setting realistic goals for key life events and retirement
  • Reviewing your investment mix and strategy
  • Selecting your TIAA-CREF options
  • Learning about TIAA-CREF retirement income flexibility

For employees unfamiliar with the SRA plan, it is considered a 403(b) tax-deferred annuity plan which allows an employee to make contributions via payroll deduction from his/her pre-tax earnings towards an individual retirement plan (i.e., SRA) through our third party administrator, TIAA-CREF.  Enrolling or making changes to your SRA election may be done at any time during the year. For more information about the GRA and SRA plans, please go to our website, and review the RCUH Retirement Plans Policy (3.560).

We have reserved the following dates and times for Individual Sessions:

Dates Location Times
May 09, 2017 Institute for Astronomy, Room 131
640 N Aohoku Pl, Hilo, HI 96720
9:00am – 4:00pm
May 10, 2017 Institute for Astronomy, Room 131
640 N Aohoku Pl, Hilo, HI 96720
9:00am – 4:00pm
May 11, 2017 Institute for Astronomy, Room 131
640 N Aohoku Pl, Hilo, HI 96720
9:00am – 4:00pm

To schedule an appointment, please use our secure Web site at:

If you have questions or are unable to schedule an appointment online, please call our Service and Scheduling Group at 800-732-8353 Mon-Fri 6am – 3pm Hawaii time.

Meetings are accessible for individuals with disabilities.  For more information or to request an accommodation due to your disability, contact YeeYeng Lim at (808) 956-6979 or email at least one week prior to the session.


RCUH 2017-2018 Open Enrollment Benefits Documents

The RCUH 2017-2018 Benefits Open Enrollment Period is finally here! 

You will find the following three (3) documents attached:

If you are currently enrolled into any RCUH benefits, please log in to Employee Self-Service (ESS) to view your current benefits. Please see below for instructions on how to view your benefits on ESS: 

Instructions on How to View your Benefits on Employee Self-Service (ESS) 

  1. Access the RCUH Employee Self-Service (ESS) system from the RCUH Homepage (
    • Forgot your User ID or Password? Click on the “Forget User ID/Password” link  

  1. View your Benefits on Employee Self-Service (ESS)      
    • Self Service > Benefits > Benefits Summary
      If you are having difficulties logging in to ESS or accessing the Benefits Summary page, please contact

Please review IMPORTANT Information below: 

  •  If you do NOT want to make any changes to your medical and dental insurance plans, you do NOT need to take any action. Your medical and dental plan listed on your Benefits Summary will continue into the July 1, 2017 plan year. 
  • If you would like to make changes to your existing health insurance plans, please complete the RCUH Group Health Enrollment/Change Form (B-5H).
  • If you decide to cancel or continue to waive your medical insurance plan, please complete the RCUH Group Health Insurance Waiver Form – RCUH Open Enrollment (B-5WB).
  • If you would like to enroll or continue your existing Flexible Spending Plan(s) for the upcoming Plan Year (July 1, 2017 – June 30, 2018), please complete the RCUH Flexible Spending Plan Election & Compensation/Change Form (B-5F). Your current Flexible Spending Plan will not automatically continue into the new plan year if no form is submitted.
  • If you would like to enroll in any Supplemental Long Term Care Insurance for the upcoming Plan Year (July 1, 2017 – June 30, 2018), please email or

This year’s Open Enrollment Deadline (e.g., Changes/Enrollments) is Wednesday, May 17, 2017.

Please submit all completed Open Enrollment Forms either by:

Fax: (808) 956-5022
Mail: RCUH Human Resources
1601 East-West Road

4th Floor, Makai Wing
Honolulu, HI 96848

If you have any questions, please contact RCUH Human Resources Benefits Department via email at or you may contact Emily Blackston at (808) 956-2326 or Tyler Hishinuma at (808) 956-0456.

Ethics Training Classes (Kapolei & Hilo)

**Please note this training is managed and conducted by the Hawaii State Ethics Commission and not RCUH. Feel free to contact the Hawaii State Ethics Commission directly with any questions or concerns – contact information can be found at the bottom of this announcement.

The Hawaii State Ethics Commission will be offering ethics training classes in May to state employees on Oahu (Kapolei) and Hawaii Island (Hilo).  Online registration for both classes is now open.  We encourage employees to register early because seating is limited.  Training dates and locations are as follows:

Training Date:  May 24, 2017 (10:00 a.m. – 11:30 a.m.)
Department of Hawaiian Home Lands
Hale Ponoʻi
91-5420 Kapolei Parkway
Kapolei, Hawaii

 To register online:

Training Date:  May 25, 2017 (10:00 a.m. – 11:30 a.m.)
University of Hawaii – Hilo Campus
University Classroom Building 100
200 W. Kāwili Street
Hilo, Hawaii

To register online:

Additional classes on Oahu and the neighbor islands are listed on the Commission’s training schedule, which is posted on our website at:  The classes are open to all state employees.  Please forward this information to the employees in your agency and encourage employees who have not received ethics training to attend an ethics training this year.

Please contact our office at (808) 587-0460 or with any questions you may have.

Thank you for your support of ethics education!

Hawaii State Ethics Commission
1001 Bishop Street, Suite 970
Honolulu, Hawaii  96813
Telephone:  (808) 587-0460


RCUH 2017 – 2018 Benefit Open Enrollment Sessions – SIGN-UPS START TODAY!

RCUH 2017-2018 Benefit Open Enrollment Sessions – SIGN-UPS START TODAY!

To:      All RCUH Regular Status (50-100%) FTE Employees

RCUH’s 2017 – 2018 Benefit Open Enrollment Session sign-ups start today.  We encourage you to attend the upcoming sessions since there will be changes on your HMSA & Kaiser plans.  Carrier representatives will be available before and after their respective presentations.

Please see below for information on the upcoming open enrollment sessions:

Date Time Location
Monday, May 1, 2017 9:00 am to 12:00 pm Oahu – UH Manoa,

Kuykendall Auditorium

1:00 pm to 4:00 pm
Tuesday, May 2, 2017 9:00 am to 12:00 pm Oahu – Kaka’ako,

JABSOM Auditorium MEB, 314

1:00 pm to 4:00 pm
Wednesday, May 3, 2017 9:00 am to 12:00 pm Kauai – Kauai Community College, OCET 106
1:00 pm to 4:00 pm
Thursday, May 4, 2017 9:00 am to 12:00 pm Big Island – Imiloa
1:00 pm to 4:00 pm
Friday, May 5, 2017 9:00 am to 12:00 pm Maui – UH Maui College, Pilina, Multipurpose Room
1:00 pm to 4:00 pm
Monday, May 8, 2017 1:30 pm to 3:30 pm Oahu – HITS

·         UH – Manoa Kuykendall 201 (Origination Site)

·         Leeward Community College – Learning Commons Room 108B

·         UH West Oahu – Library Room B-157

·         Windward Community College – Akoakoa Room 113A

·         Kauai Community College – Learning Resource Center Room 122

·         Maui Community College – Kaaile Room 105 CD

·         UH Hilo – Media Services Room 359

·         Honolulu Community College – Building 7 Room 305

·         Kapiolani Community College – Naio Room 207

 Agenda at each Enrollment Session:

Session 9am-12:00pm 1pm-4:00pm
Q&A with Carriers 9:00am 1:00pm
RCUH Welcome and Introduction 9:30am 1:30pm
HMSA 9:40am 1:40pm
Kaiser 10:00am 2:00pm
HDS Dental 10:20am 2:20pm
NBS FSA/DCAP, Transit/Parking 10:35am 2:35pm
Standard Group Life and Group LTD 10:50am 2:50pm
UNUM Group Long Term Care 11:05am 3:05pm
RCUH Conclusion and Reminders 11:15am 3:15pm
Q&A with Carriers 12:00pm 4:00pm

During open enrollment, you can make changes to your existing health plans, your family status, update your beneficiary, and/or update your flexible spending/dependent care and transportation/parking deductions. We will be announcing plan changes, changes to cost of health/dental plan premiums, reminders to submit new FSA/DCAP election amounts and update Transit/Parking payroll deductions and online capabilities/resources from each carrier. 

To sign up for enrollment sessions, click on RCUH Training Enrollment (located on the RCUH home web page at 

We will be providing you with your Open Enrollment informational packets via email or postal mail (if no email specified) during the week of April 17, 2017. Please refer to upcoming key dates listed below: 


April 17-21, 2017 Check your emails or postal mail for your Open Enrollment Information Packet & Review ESS for your Benefits
May 1-8, 2017 Attend a Benefit Open Enrollment Session
May 17, 2017 DEADLINE for Benefits Enrollment/Change Election Forms
July 1, 2017 Start date of Benefits Enrollment/Changes

 We look forward to your attendance in our upcoming sessions. If you have any questions, please email RCUH Benefits at or 808-956-2326. 

Open Enrollment sessions are accessible for individuals with disabilities.  For more information or to request an accommodation due to your disability, please contact RCUH at (808) 956-3100 or email at least one week prior to the enrollment session you signed up for.

Travel for Nonimmigrant Employees During Summer Season

Summer Season is approaching!  If you are on a nonimmigrant visa and will be traveling during the summer season, we would like to remind you to email RCUH Human Resources/Immigration ( at least two (2) weeks prior to your travel so that we can ensure that you have the proper documentation to travel and to return back into the United States to continue your employment with RCUH. Please provide us with the following information:

(1) Dates of Travel (Departure and Return Dates)

(2) Who will be traveling with you

(3) Reason for Travel

RCUH Human Resources will prepare the proper travel verification of employment prior to your travel and will provide to you as soon as your request has been received.


  • The I-94 admission record. Upon your return, please go to the U.S. Customs and Border Protection website to get your online I-94 record.  You will submit a copy of your I-94 record to the RCUH Human Resources office.
  • Check the entry stamp to ensure that the period of admission matches the expiration date of the approved visa status.  For example, be sure to check the validity dates of your passport before travel.  If the passport expires prior to your approved visa status you should renew the passport before you return to the U.S.  If you do not renew the passport, upon re-entry to the U.S., the immigration officer will issue an admission record valid only until the passport’s expiration.
  • If you are a nonimmigrant employee who has a pending “change of status” petition (i.e., change from F-1 to H-1B) with the U.S. Citizenship and Immigration Services (USCIS), you must remain in the U.S. until a determination on the petition is rendered. A nonimmigrant who travels abroad while an application for change of status is pending is considered to have abandoned the change of status portion of the petition.

Please email or (808) 956-0871 if you have any questions.

RCUH Payroll & Certification Policy – Effective April 1, 2017

The RCUH Payroll Department has updated its 3.810 RCUH Payroll & Certification policy to provide employees and Principal Investigators with guidance on processes, requirements, and responsibilities, including links to additional resources.  Revisions made to the policy have not changed existing procedures.

Adherence to RCUH policy and deadlines will be strictly enforced.

Policy 3.810 RCUH Payroll & Certification policy will be replacing:

  • 3.810 RCUH Time Reporting
  • 3.820 RCUH Payroll Checks
  • 3.825 RCUH Direct Deposit
  • 3.830 RCUH Wage and Tax Statement

Please click on the link below to access additional information regarding the updated policy:

RCUH 3.810 Payroll & Certification Policy

Please contact the RCUH Payroll Department at if you have any questions or need further assistance.  Thank you.