Hawaii Compliance Express (HCE) has recently updated its procedures for obtaining IRS tax compliance. Effective September 16, 2025, applications submitted by vendors will now require a Tax Compliance Report (TCR) from the IRS. Vendors can download their TCR for free at https://www.irs.gov/individuals/tax-compliance-report.
Further instructions are provided in this downloadable guide. Vendors may seek assistance from the following:
| Issues / Questions from Vendors | Who To Contact |
| • For help obtaining their TCR from the IRS • If HCE IRS status says “Pending” or “Not Compliant” | Internal Revenue Service (IRS) Hawaii Tax Clearance Program (808) 466-6011 |
| For IRS assistance online, by phone, or in-person | https://www.irs.gov/help/let-us-help-you |
| • For technical problems uploading their TCR to HCE • For HCE registration and/or renewal questions | Tyler Hawaii Technical Support (808) 695-4620 [email protected] |
