Additional Update on Payments Problem

All web payment records that resulted in checks dated Monday, April 18, 2011 have been updated with the check number, check date and final status information.   We want to reassure FO users that web payment records may be approved as usual.


RCUH Disbursing will continue to assist users who may have to re-enter web payment records that are unrecoverable.  If you are encountering unexpected error messages, are unable to retrieve travel request documents, or have any other problems, please complete the attached form and fax it to 956-3822. 


Thank you for your understanding and patience.