Effective Feb. 23, 2024, RCUH will require multi-factor authentication for its Human Resources Portal, Employee Self-Service, and Financial Portal. Similar to the University of Hawai’i, RCUH will be incorporating Duo Security as its new two-factor authentication solution. Here’s a brief overview of the upcoming MFA implementation: 

• What is two-factor authentication?
  Two-factor authentication provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password. By requiring two different channels of authentication, we can protect user logins from remote attacks that may exploit stolen usernames and passwords. 
   
• Why do we need two-factor authentication?
  Login credentials are more valuable than ever and are increasingly easy to compromise. Over 90% of breaches today involve compromised usernames and passwords. Two-factor authentication enhances the security of your account by using a secondary device (e.g., smartphone) to verify your identity. This prevents anyone but you from accessing your account, even if they know your password.
   
• How will Duo change my login experience?
  When logging into an application that is protected by Duo, you will still enter your username and password. After inputting your login information, Duo requires you to approve a Duo Push notification and enter a 3-digit code for two-factor authentication. Duo does not replace or require you to change your username and password. Think of Duo as a layer of security added to your pre-existing login method. More information on the rollout of Duo is coming soon!

**IMPORTANT ACTION NEEDED PRIOR TO FEB. 23, 2024**
If you do NOT have a smartphone, please email [email protected] to discuss alternate multi-factor authentication options.