The RCUH Human Resources Portal and Employee Self-Service (ESS) upgrade and new layout are now live!

You may now access the Human Resources Portal and ESS via the NEW links below. Please be sure to update your bookmarks. You can also go to RCUH.com > Human Resources Portal and Employee Self-Service for the most up-to-date links.

• Human Resources Portal and Employee-Self Service
• Careers/Job Postings

We will continue to explore ways to improve our system and the user experience. If you have any questions or feedback, please contact RCUH HR Information Systems via phone (808-956-8900) or email (rcuh_hris@rcuh.com).

All RCUH Human Resources online systems will be down on Friday, 09/08/23 at 6:00 PM (HST) to Sunday 09/10/23 Noon (HST) for the system upgrade. Please refer to the previous news announcement for more details.

This will include:

• Human Resources Portal
• Employee Self-Service (ESS)
• Careers/Recruiting
• New Hire Documents (EHS)

We apologize for any inconveniences this may cause.

If you have any questions, please contact RCUH HR Information Systems via phone (808-956-8900) or email (rcuh_hris@rcuh.com).

We are pleased to share that the technical issues for the RCUH Human Resources Portal/Employee Self-Service system have been resolved and the upgrade is ready for implementation.

Resolution of Technical Issue:

Our team has been working diligently to address and resolve the technical challenges that led to the delay of the system upgrade on August 28, 2023. After thorough analysis and testing, we are confident that the issues have been fully resolved. We appreciate your patience and support throughout this process.

New System Launch Date: 9/11/23

We are excited to announce that the new launch date for the RCUH Human Resources Portal/Employee Self-Service system upgrade is set for September 11, 2023. The extra time taken to address the technical issues ensures that we will be able to provide you with a seamless and enhanced experience when using the system.

Mark Your Calendars:

• Friday, September 8, 2023, at 6:00 p.m. to Sunday, September 10, 2023, at 12:00 p.m. (HST): The RCUH Human Resources online systems will be down during this time to prepare for our new website and system upgrade. This will include:
  • Human Resources Portal
  • Employee-Self Service (ESS)
  • Careers/Recruiting
  • New Hire Documents (EHS)

• Monday, September 11, 2023: New launch date for the upgraded system. Effective Monday, September 11, 2023, the links to the Human Resources Portal and Employee Self-Service will change. You will receive the new URLs the morning of September 11. You can also go to RCUH.com > Human Resources Portal and Employee Self-Service for the most up-to-date links.

We recognize the impact that this upgrade has on our operations and your work, and we are committed to making this transition as seamless as possible. We believe that the upgraded system will significantly enhance your productivity and overall experience.

Your feedback is invaluable to us. As you start using the new RCUH Human Resources Portal/Employee Self-Service system, please don’t hesitate to share your thoughts and insights with us. We are here to provide any support you may need during this transition.

If you have any questions or feedback, please contact RCUH HR Information Systems via phone (808-956-8900) or email (rcuh_hris@rcuh.com).

All RCUH Human Resources online systems will be down on Saturday, 07/29/23 at 5:00 AM (HST) to 10:00 AM (HST) for system maintenance.

The maintenance will include:

• Human Resources Portal
• Employee Self Service (ESS)
• Careers/Recruiting
• New Hire Documents (EHS)

Please see below for the tentative System Down Schedule for 2023:

Date	Time
July 29, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
August 19, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
September 30, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
October 28, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
November 25, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
December 30, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)

We apologize for any inconveniences this may cause. This schedule is subject to change and a current announcement will be posted when the downtime is scheduled.

If you have any questions, please contact Taylor Sumi at (808) 956-6318 or tsumi@rcuh.com.

TO: All Principal Investigators employing RCUH Regular Salaried Employees working physically on Hawai‘i Island ONLY

Governor Josh Green issued a notice that State offices in the County of Hawai‘i will be closed on Wednesday, July 19, 2023 due to severe weather conditions. Non-emergency employees located on Hawai‘i Island shall be granted administrative leave. This notice provides Principal Investigators guidance for time reporting for your RCUH employees who work in the County of Hawai‘i.   

The following information is provided in order to clarify the work or leave status of employees:

1. Employees who work on WEDNESDAY, JULY 19, 2023, shall be considered as having worked their normal day of work and shall not be granted equivalent time off at a later date.
2. Employees who are on their scheduled day off shall not be granted equivalent time off at a later date.
3. Employees who are on approved leaves should be continued on leave status without any adjustment to their leave records and shall not be granted equivalent time off at a later date.
4. Hourly paid employees shall not be entitled to Administrative Leave.

Please refer to RCUH’s memo with further guidance for unforeseen disruptions in work schedules.

Time Reporting: On the RCUH eTimesheet, please report Administrative Leave hours using the Administrative Leave with Pay Code “ADM” available as a drop-down option on the “Leave/Other Codes” row.

Any questions regarding this memo may be addressed to Director of Human Resources Kira Higa at kkhiga@rcuh.com.

TO:  RCUH Employees working/residing in Washington State

Please be advised that commencing July 1, 2023, all RCUH employees who are residents of Washington State will be required to contribute into the Washington State Long Term Care Tax (WA Cares Fund) unless an exemption notification has been provided to RCUH Human Resources. This will appear as a payroll deduction starting with the 06/16/2023-06/30/2023 pay period (pay day on 07/07/2023).

For more information please refer to the following links: 

• https://wacaresfund.wa.gov/  
• https://wacaresfund.wa.gov/how-it-works#automatically-contribute

Previous RCUH Announcements regarding WA State Long Term Care Tax:

• December 16, 2021 
• December 28, 2021

If you have any questions, please contact us at rcuh_payroll@rcuh.com or (808) 956-8900.

All RCUH Human Resources online systems will be down on Saturday, 06/24/23 at 5:00 AM (HST) to 10:00 AM (HST) for system maintenance.

The maintenance will include:

• Human Resources Portal
• Employee Self Service (ESS)
• Careers/Recruiting
• New Hire Documents (EHS)

Please see below for the tentative System Down Schedule for 2023:

Date	Time
June 24, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
July 29, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
August 26, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
September 30, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
October 28, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
November 25, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
December 30, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)

We apologize for any inconveniences this may cause. This schedule is subject to change and a current announcement will be posted when the downtime is scheduled.

If you have any questions, please contact Taylor Sumi at (808) 956-6318 or tsumi@rcuh.com.

To: Principal Investigators, Supervisors, Project Staff, and Employees

Hurricane season takes place from June 1 to November 30. In preparation, please reference the memo with guidance related to unforeseen disruption in work schedules (e.g., prolonged power outages, natural disasters).

All RCUH Human Resources online systems will be down on Saturday, 04/29/23 at 5:00 AM (HST) to 10:00 AM (HST) for system maintenance.

The maintenance will include:

• Human Resources Portal
• Employee Self Service (ESS)
• Careers/Recruiting
• New Hire Documents (EHS)

Please see below for the tentative System Down Schedule for 2023:

Date	Time
April 29, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
May 27, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
June 24, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
July 29, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
August 26, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
September 30, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
October 28, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
November 25, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)
December 30, 2023 (Saturday)	5:00 AM (HST) – 10:00 AM (HST)

We apologize for any inconveniences this may cause. This schedule is subject to change and a current announcement will be posted when the downtime is scheduled.

If you have any questions, please contact Taylor Sumi at (808) 956-6318 or tsumi@rcuh.com.